Frequently Asked Questions
If you need help, we have a list of frequently asked questions and answers. Our commitment is to give you the best buying expecience as possible. Click a question below to view the answer.
1. Who are you?
We are Helen and Arshan, cuople whose job is dedicated to craftworking, dressmaking period clothing, costuming, armor making and historical or fictional designs, including your own ideas.
2. What you can make for me?
Every commission is welcomed here, we will study your proposal and we will say you if we can accept it and make it as you want. We have made props, leather complements, armors and full costumes. If you want to have an idea about what we do check our portfolio here.
3. Do you sell your costumes?
No, but we can make one of them with your own measures!
4. What materials do you use?
Fabrics and leather is our field but we also work with thermoplastics, EVA foam, silicone for molds , polyester and polyurethane resins, latex, plasters and prosthetics materials as latex foam.
5. Who can commission you?
Any individually or company from anywhere in the world.
6. How much a commission cost?
You can ask us for free budget about any idea or project with no strings attached. We will asnwer you as soon as possible. It will depend on the materials that we will use, the difficulty of the project and the deadlines.
7. Do you accept all the personal commissions?
It depends on the amount of work that we already have. We always try to make time for you commission but sometimes it’s impossible because we are just 2 persons working.
8. Do you accept original designs?
Of course! We accept any kind of design, we will study your proposal and we will see if we can bring it yo life.
9. Can you make a design for me?
Yes, as soon as we receive some ideas and preferences from you we can work on a design for you.
10. Where did you learn everything you know?
Helen is leather artisan and superior technician in pattern designing. She has worked in different theatrical tailors of Spain where she was able to increase her knowledge. In addition we have studied different courses with many professional artists about modelling, molding, prosthetics and airbrushing.
11. How far in advance should I contact you for my project?
It’s very important to take into account the shipping time which can fluctuate between 4 and 10 working days and it depends on which country the product is sent. Knowing this the time needed to place your order depends on the amount of work of your commission and its difficulty to make it.